Privacy policy

Effective Date: 31 October 2024

At PLAN BEE, your privacy is important to us. This Privacy Policy explains what personal data we collect, how we use it, and your rights under Irish and EU data protection laws, including the General Data Protection Regulation (GDPR).

1. Who We Are

PLAN BEE is a small Irish business focused on supporting Ireland's wild bees through handcrafted nesting products and education.

Business Name: PLAN BEE
Website: www.plan-bee.ie
Contact Email: contact@plan-bee.ie
Registered Address: 260 Clogher Road, D12 AO29, Dublin, Ireland

2. What Personal Data We Collect

We may collect and store the following information when you interact with our website or services:

Your name and contact details (when you place an order or contact us)
Your email address (if you sign up for a newsletter or email updates)
Delivery and billing address
Order history
Messages you send via contact forms or email
Website usage data (via cookies or analytics tools)

3. How We Use Your Data

We collect personal data to:

Process and deliver your orders
Respond to your messages or enquiries
Send you updates if you've opted in
Improve our website and customer experience
Comply with legal obligations (e.g., tax or accounting records)

We do not sell your data or share it with third parties for advertising purposes.

4. Legal Bases for Processing

We process your personal data under the following legal bases:

Contractual necessity – to fulfil your orders or requests
Consent – for marketing or optional cookies
Legal obligation – for bookkeeping or tax reporting
Legitimate interest – to run and improve our website and services

5. Data Sharing

We may share your data with trusted service providers who support our business operations, such as:

Delivery and courier companies
Payment providers (e.g., Stripe or PayPal)
Website hosting and analytics services

All service providers are required to comply with data protection regulations and only use your data as instructed by PLAN BEE.

6. Your Rights

Under GDPR, you have the right to:

Access the personal data we hold about you
Correct inaccurate or incomplete data
Request deletion of your personal data ("right to be forgotten")
Object to or restrict how we use your data
Withdraw consent at any time (e.g., unsubscribe from marketing)

To exercise these rights, email us at contact@plan-bee.ie.

7. How We Protect Your Data

We are committed to keeping your personal data secure. Measures include:

Secure website with SSL encryption
Access controls and strong password protection
Regular reviews of data access and security

8. Cookies

Our website uses cookies to enhance your experience and gather anonymous analytics data. You can accept or reject cookies through your browser settings. For more details, see our [Cookie Policy] (coming soon).

9. Data Retention

We retain personal data only as long as necessary:

To fulfil orders and provide services
To meet our legal and accounting obligations
To manage customer support or product issues

If you opt into marketing emails, we'll retain your contact details until you unsubscribe (which you can do at any time).

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Kirsten Wendenburg
Email: contact@plan-bee.ie
Address: 260 Clogher Road, D12 AO29, Dublin, Ireland

If you are not satisfied with our response, you have the right to lodge a complaint with the Data Protection Commission (DPC) via www.dataprotection.ie.

Updated: 16.06.2025